Scheduled maintenance planned starting 7:00pm Friday, December 14 through 7:00am Sunday, December 16.  During this time, our automated phone system, Manage My Account, online forms, and all CPS Energy web portals will not be available. We will not be able to take payments in any form during this time. Thank you for your patience.

Customer Assistance Programs

See what options are available to help you pay your bill

We do more than work for you. We work with you, especially when it comes to offering you choices and energy efficiency tips to manage the energy you buy.

But we also know that in difficult times, we all need a little help. So, we offer a variety of programs that can help you receive bill assistance, start a payment plan, or use a specialized billing program. If you’re worried about paying your energy bill, don't delay - talk to us. We’re always here to work with you.

Explore our customer assistance options today.