System Maintenance: Starting tonight, Friday, 12/3/2021 at 8 PM thru Sunday, 12/5/2021 at 5 AM, our EZ Pay payment processing will not be available; however you may make a payment online through Manage My Account. Alert Preferences and SMS text Outage reporting will also not be available during this time. You may report an outage online or by calling (210) 353-4357. Your visibility to bills in Manage My Account may not be available during this maintenance.

Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. Starting on Wednesday 11/17, Customer service hours will be temporarily extended to 6:45 PM on Wednesdays only. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Services for My Business

 

To help you maximize your energy investment, we offer information to help you choose the options and services that are best for your business, organization or school. We are here to help you and your company with any service request you may have, such as obtaining a meter can, requesting an all-night security light, or other energy related needs.

Use one of the forms below to get started. Just fill out the appropriate sections and submit it.

Starting, Stopping, or Changing Commercial Services

Other Commercial Services

If you have any billing questions or issues, please complete the Customer Services Form and submit it. For other questions, please feel free to call our customer service representatives at (210) 353-3333 or send us a question by email at feedback@cpsenergy.com.

For emergency gas issues, please call:  (210) 353-4357.

manufacturing business
entrepreneur - small business
working at a business