We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

For the safety of our customers and employees, face coverings are highly suggested, but not required.  Please let us know if you need assistance.  Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday.  

Manage My Properties

 
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It’s not easy managing properties. We can help! With our Property Manager Portal, you can conquer a variety of management tasks quickly and easily, online.

Rely on the Property Manager Portal to:

  • Check the status of electrical service to your properties
  • Initiate move-ins and move-outs
  • Receive email confirmation within 24 hours of move-ins and move-outs 
  • View the last 13 months of invoices for your properties