We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Commercial Request for All Night Security Lights (ANSL)

 

CPS Energy has now transitioned to LEDs as the new lighting standard for all roadway, highway and All Night Security Lights (ANSL). To request a new ANSL complete our online form below.

CPS Energy maintains streetlights throughout the Greater San Antonio area and will repair damage to existing street lights to include bulb replacement or light/pole damages. Click here to report and submit a street light or ANSL outage or repair.

ANSL overhead and underground distribution
ANSL 3
Complete the form below to request a survey:
 
 
10-digit number that starts with 300
 
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Ex: Name@email.com
 
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Ex: 2105551234
 
Ex: 2105551234
 
Ex: 2105551234
 
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