UPDATE - DEC. 22, 2017
Mission Ridge Homeowners:
We are happy to report that permanent repairs to underground electric infrastructure in your neighborhood have been completed. We appreciate your patience during the project. These improvements were necessary to accommodate service issues due to aging infrastructure. As part of our commitment to our community, we are always working to provide safe, reliable electric service to our customers.
If you have questions or concerns regarding this project, please contact Derrick Reed at 210-353-5525 or Mike Mosel at 210-353-4612.
As San Antonio’s electric and natural gas utility, we are committed to providing customers with reliable and affordable power. As such, our contractor, Zachry, will soon begin a service reliability project consisting of replacing 8,400 feet of underground cable and associated pad mount transformers. This work is being performed to address the frequent outages experienced by residents in the Mission Ridge neighborhood.
Crews will work from 7:30 a.m – 4p.m. Monday through Friday in order to complete this work in a timely manner. For the safety of our contractors, interruptions in electric service will be necessary. We will be sure to notify customers by phone one business day prior to work being performed. The call will provide the start time and duration of the outage. To update your contact information, please click on Manage My Account and login into your account. You may also update your contact information by calling 210-353-2222. As our repairs move through the neighborhood, crews will replace damaged sod and fences affected by the construction as the work is completed. Through the duration of the project, you may notice colored flags on your property. These are used to notify our contractor of any non-customer owned underground infrastructure.
Although work will seize during the holidays, this work is scheduled for completion by the end of this year. Construction schedule updates will be posted to this page once they are finalized.
For more information you may contact:
Rick Lopez: 210-353-2702
Ben Jordan: 210-353-4493
CPS Energy Construction
Mike Mosel: 210-353-4612
Derrick Reed: 210-353-5525