SYSTEM MAINTENANCE:  In order to improve our customer experience, we will be performing scheduled maintenance starting today at 8:00pm until Sunday at 4:00am. During this time, our automated phone system, web portals, Manage My Account, self-serve reconnects, payment systems, and online forms will be unavailable. Thank you for understanding.

OUTAGE CENTER
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Power Outage Tips

Stay on top of a power outage

Reliability is one of our highest priorities. But power outages do happen, for a number of reasons − Outage Causes include rain, wind, lightning and broken tree limbs. Also, vehicle accidents and wildlife are frequent causes of outages. If your neighbors have power and you do not, check your breakers.

If your power does go out, you can expect an Energy Alert -- a call or email from us, letting you know when we expect to restore your service. However, to ensure you receive an alert message, we need to have up-to-date contact information for you. You can update your phone number and email address through Manage My Account.

 

 

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