Stay on top of a power outage
Reliability is one of our highest priorities. But power outages do happen, for a number of reasons − Outage Causes include rain, wind, lightning and broken tree limbs. Also, vehicle accidents and wildlife are frequent causes of outages. If your neighbors have power and you do not, check your breakers.
If your power does go out, you can expect an Energy Alert -- a call or email from us, letting you know when we expect to restore your service. However, to ensure you receive an alert message, we need to have up-to-date contact information for you. You can update your phone number and email address through Manage My Account.
Other helpful phone numbers: