We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

For the safety of our customers and employees, face coverings are highly suggested, but not required.  Please let us know if you need assistance.  Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday.  

Employment Verification

 

CPS Energy is eager to work with companies and agencies interested in verifying the employment of current and former CPS Energy employees. If you need assistance, all requests must:

  • Be in writing
  • Provide a release or authorization signed by the employee

Employment verification requests may be sent:

CPS Energy
Attn: Verification of Employment
145 Navarro
Mail Drop: 110908
P.O. Box 1771
San Antonio, Texas 78296

Email: employmentverification@cpsenergy.com
Fax: (210) 353-6390