System Maintenance: Starting tonight, Friday, 12/3/2021 at 8 PM thru Sunday, 12/5/2021 at 5 AM, our EZ Pay payment processing will not be available; however you may make a payment online through Manage My Account. Alert Preferences and SMS text Outage reporting will also not be available during this time. You may report an outage online or by calling (210) 353-4357. Your visibility to bills in Manage My Account may not be available during this maintenance.

Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. Starting on Wednesday 11/17, Customer service hours will be temporarily extended to 6:45 PM on Wednesdays only. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Acknowledgement - Financial Information


You are entering the Financial Information section of this website of the City of San Antonio, Texas (the “City’), acting by and through the City Public Service Board and doing business as CPS Energy.  Please read the following statement carefully as it contains important disclaimers and acknowledgements.

Information Dated.  Documents posted from time to time in this Financial Information section set forth certain financial and other information regarding the City and/or CPS Energy including, but not limited to, information provided to satisfy CPS Energy’s undertakings under continuing disclosure agreements with holders of CPS Energy debt obligations.  The information contained in each document within this Financial Information Section is current as of the date of the document and may not be applicable, relevant, or accurate thereafter.  Some of the information contained in the Financial Information Section may include projections or other forward-looking statements based on assumptions about future events and/or the future financial performance of the City and/or CPS Energy. Actual results may differ materially from those contained in any such projections or forward-looking statements.

Continuing Disclosure.  CPS Energy has prepared certain of the documents posted in this Financial Information section to comply with the continuing disclosure requirements of Rule 15c2-12, as amended (the “Rule”), promulgated by the United States Securities and Exchange Commission pursuant to the Securities Exchange Act of 1934, as amended.  Each document filed by CPS Energy in compliance with its respective continuing disclosure agreements entered into in compliance with the Rule is available to the general public, without charge, from the Municipal Securities Rulemaking Board through its Electronic Municipal Market Access (“EMMA”) system (accessible at which, as of July 1, 2009, serves as the sole successor to the national municipal securities information repositories for filings made in connection with continuing disclosure undertakings.  Because of limitations inherent in the electronic transmission of documents, the appearance (but not the content) of such continuing disclosure documents on this website may differ from the version thereof accessible through EMMA.

Disclaimer.  The documents in the Financial Information section of this website are provided for informational purposes only and are not an offer to sell or the solicitation of an offer to buy any securities of the City in any jurisdiction.  Such an offer or solicitation may be made only by an official statement or other offering document.

Acknowledgement.  By accessing the Financial Information section, each viewer acknowledges that:

(a) neither the City nor CPS Energy is, by providing the documents in the Financial Information Section, offering to sell any securities nor soliciting an offer to buy any securities;

(b) the information contained in the documents in the Financial Information section is not intended, and will not be construed by the viewer, as a description of the City and/or CPS Energy, or their affairs applicable to any time subsequent to the respective date of the document, nor will the viewer assume from the availability of such documents on this website that the affairs of the City and/or CPS Energy have not changed since the date of such documents; and

(c) because the information contained in any document posted in the Financial Information section may be out of date or incomplete, the information must not be relied upon in connection with any decision to purchase or sell any securities of the City.

I acknowledge that I am entering an area of the website for dated documents; that the City and CPS Energy have stated that the information in each document is current and applicable only on the date of the respective document and not thereafter, and that the City and/or CPS Energy have undertaken no obligation to update the information.