We continue to fight to protect customers from excessive fuel and purchased power costs from the February 2021 Winter Storm Uri. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

CPS Energy Rate Advisory Committee (RAC)

Purpose of the Rate Advisory Committee:

"Members of the RAC will devote the necessary time and energy to learn about the utility business and the rate design function in order to understand and provide thoughtful input and perspectives to CPS Energy Management and Board of Trustees on rate structure, rate design, proposed rate increases and generation planning issues.”

RAC Members:

The RAC is made up of 21 members comprised of 11 appointees by the CPS Energy Board of Trustees, including Mayoral appointees and 10 City Council appointees. Members of the RAC will devote the necessary time and energy to learn about the utility business and the rate design function that allows utilities to recover their costs to provide service. This effort will help them understand and provide thoughtful input and perspectives regarding CPS Energy’s rate structure and rate design options.

Sign up for Public Comment:

Time is set aside during RAC meetings for Public Comment. Comments can be up to 2 minutes. To sign up to speak, please email rac@cpsenergy.com before noon the day of the meeting. You will receive a confirmation email prior to the start of the meeting with instructions for joining Public Comment.

Watch RAC Meetings on Livestream:

Meetings will be livestreamed to the public and an archived recordings of the meetings will be made available on this webpage after each meeting. 

RAC Meeting Livestream

Watch RAC Recordings post event on YouTube:

Recorded meetings can be found on this webpage under the date of each meeting. Closed captions and Spanish captions are also available on our YouTube channel.

Steps for Closed Captions and Spanish Captions:

  1. On the bottom right corner of the YouTube video, select the CC icon to turn on closed captioning.
  2. Select the Settings icon.
  3. Select English (auto-generated).
  4. Select Auto-translate.
  5. Choose your preferred language.

RAC Meeting Information:

Next Meeting to be held virtually: June 24, 2021, from 5:30 p.m. - 7:30 p.m.

The meeting will be livestreamed from this page.

The last 15 minutes of the meeting will be reserved for Public Comment from community members. To sign up to speak for up to 2 minutes during Public Comment, email rac@cpsenergy.com with your name and email address before noon the day of the meeting.

Future meetings will be held every other Thursday, from 5:30 p.m. - 7:30 p.m.

Visit this page for further information about upcoming meetings, as it becomes available.

Meeting Agendas, Presentations, and Meeting Video for past meetings will also be available here.

June 10, 2021

Initial Meeting: May 27, 2021

RAC Contact Information:

E-mail:        RAC@cpsenergy.com
Phone:        210-353-6788                     
Mail:            CPS Energy
                    Attn: RAC   CT 1501
                    500 McCullough
                    San Antonio, TX 78215


Next Meeting:
June 24
5:30 p.m. - 7:30 p.m.


Rate Advisory Committee