We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Natural Gas

 
Calaveras Power Plant-1

An environmentally friendly, abundant fuel source

Natural gas is a cleaner and more efficient source of electrical generation compared to coal. It is more environmentally friendly because it produces less carbon and other harmful emissions than coal. Because of its abundant supply, gas is becoming a more essential fuel to meeting the future demand for power generation.

We operate 15 gas units to complement our energy generation efforts with coal, nuclear and renewable energy.

Gas is 45.4% of our generating capacity.

As part of a plan to avoid future environmental regulations and transition from older, coal-fired power to cleaner, gas-fired power, we acquired the 800-watt Rio Nogales gas plant in Seguin in 2012. The plant has become part of a reliable fleet of power and will allow an aging coal plant to go offline in 2018.

Why Use Natural Gas?

If you have natural gas in your home, consider gas appliances. A gas water heater produces twice as much hot water per dollar as an electric water heater and heats twice as fast. Today’s natural gas clothes dryers operate at less than one-third the cost of electric dryers. They can dry three loads of laundry compared to the cost of one load in an electric dryer.