We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Buckeye to LA Heights Transmission Line Rebuild


The Buckeye to LA Heights Transmission Line Rebuild project involves rebuilding an existing single circuit of 138kV transmission (power) line between our Buckeye and LA Heights substations. The transmission line route is approximately 2 miles long and begins at the Buckeye Substation, near the intersection of West Avenue and Edgebrook Lane. The line proceeds south from the substation along West Avenue to the LA Heights Substation near the intersection of West Avenue and West Hildebrand Avenue. Please see project map for more details.

This project will improve the quality and safety of an aging transmission line and helps ensure electric reliability between the Buckeye and LA Heights substations.

Construction is scheduled to begin October 12, 2020 and should be completed by May 2021.

Our website will include regular updates on the project as steps are completed. Also, you may call, write or email:


CPS Energy
Antonio DeMendonca, Project Manager
Buckeye to LA Heights Transmission Line Rebuild
Mail Drop 100311 P.O. Box 1771
San Antonio, Texas 78296-1771
(210) 353-5318