We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.



We care about San Antonio’s future. So, without question, we care about the environment.

We are passionate about protecting the environment we call home. To uphold that commitment, we actively support a number of initiatives to help the world around us. We strive to keep costs low while powering your home and our community with clean energy.

Most Trusted Utility Brand
Flexible Path Plan
Smart Sniffer


The final approved report of the Climate Action and Adaptation Plan (CAAP) is available here.  CPS Energy’s resolution of support for the August 2019 CAAP was unanimously approved by the CPS Energy Board of Trustees on August 27, 2019 and is available here.

SA Climate Ready is a project to develop a Climate Action and Adaptation Plan for the City of San Antonio. The project will explore both mitigation strategies, aiming to reduce or prevent the emission of GHGs, and adaptation strategies aiming to prepare the community, municipal government operations, and other key sectors for the unavoidable impacts of climate change.

We are proud to be a part of SA Climate Ready, working with the City of San Antonio, UTSA, and Navigant.  The SA Climate Ready kick-off event was held on Dec. 7, 2017. Please check out the video links: Part One and Part Two




We now provide nearly 500 megawatts (MW) of waterless, emissions-free solar power. Adding more sun power means we can use our baseload generation of coal and natural gas less.

Our commitment to provide you clean energy can now be seen at solar farms across Greater San Antonio and in West Texas, along with 1,066 MW of wind power also out west and spread across the Gulf Coast.

With your support, we crossed the threshold of a major milestone last year. We met our Vision 2020 goal of 20 percent renewable energy three years before the year 2020. It’s an accomplishment in which we all can take pride. 



In 2017, when the Alamo Area Council of Governments (AACOG) lost State funding for its air monitoring efforts, we partnered with AACOG to make sure their work could go on. We’re now monitoring our area’s air quality. Knowledge is power. With continued awareness of air quality issues, AACOG can talk to our community about the steps we can all take to reduce air emissions.



Lowering vehicle emissions protects the air we all breathe. 100 Best Fleets recognizes our work in this area, ranking us 28th nationally in Green Fleet and 24th in the 100 Best Fleets. The awards recognize organizations who drive employee engagement, safety, efficiencies, use of alternative fuel vehicles and cost savings.

In April 2018, we purchased 34 XLP Plug-In Hybrid Electric Ford F-150 pickup trucks – the largest purchase of Plug-In F-150s of any utility or private company to date and the first in Texas to use the vehicles.



After a devastating drought in the 1950s, our company leaders of the time created Calaveras and Braunig lakes. Recycled water goes into the lakes and is used to cool our plants instead of drinking water. As a result, the lakes have saved enough drinking water in in one year to take care of the needs of 76,000 families for an entire year.



Just like you, we are dedicated to keeping recyclables out of landfills. In 2017, we recycled 300,000-500,000 tons of material, reusing 91 to 95 percent of all our materials.


  • 2017 – 355,791 tons recycled  89% Reused (Tuttle landfilled tons of brick)
  • 2018 - 295,323 Recycled – 91% Reused
  • 2019 – 409,419 Recycled – 97% Reused (largest change in single stream material i.e. plastics, paper, etc.)

Taking care of today’s resources so our children and future generations have what they need to survive and thrive is a job for all of us. Whether recycling paper or plastic or something much larger, we are on a daily mission with you to do what’s right for people, animals and our environment.


Helpful Environmental Links:

Other Helpful Environmental Links: