We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Speakers' Team

Invite us to one of your next meetings

We offer free, informative presentations to local civic groups, neighborhood associations, businesses and other organizations. One of our employees will be happy to discuss our Strategic Energy Plan, energy efficiency initiatives, environmental programs, energy safety or other topics of interest. Career-based presentations for elementary, middle or high school students are available twice a month for part of the spring and fall semesters.

Generally, our presentations last from 15-20 minutes, but can be modified to fit your schedule. We need at least two weeks advanced notice of your meeting to schedule a team member to speak with your group.  We offer tours of solar farms once a month during the tour season, which takes place March - Mid-November. For safety reasons, we no longer offer tours of our power plants and other facilities.

If your organization would like to add one of our Speakers Team presentations to the agenda of your next meeting or would like to request a solar farm tour, please download and save the Executive Speaker Request Form to your desktop, fill out the form and e-mail it to talk@cpsenergy.com. Please be sure to provide detailed information so we can assist you as quickly and efficiently as possible.

If you have any other questions, call (210) 227-TALK (8255).

We also offer valuable online and in-person training resources for electric and natural gas safety unique to contractors, first responders, teachers and students, and other organizations interested. To request a free safety presentation or booth, contact Public Safety & Education at 210-353-3939 or cpsenergypresentation@cpsenergy.com.